Privacy Policy (GDPR)

General Data Protection Regulation (GDPR)

The company “KOSSENAS LOUKAS”, legal administrator of the website (hereafter referred as COMPANY) registered at 5 Pachnou, PC 82132, Chios, Greece, would hereby like to inform you that it collects your personal data mentioned below, which are provided to us within the framework of the Company’s activities, i.e. the purchase of items, according to the applicable laws of Greece and the General Data Protection Regulation (EU) 2016/679:

  1. Personal information provided by the user upon registration as a customer
  2. Personal information provided by the user, so that our company can fulfil his/her order
  3. Personal information provided by the user, so that the latter can participate in any competitions that might occasionally take place
  4. Personal information provided by the user when signing in via another platform (e.g. iOS, Android, Facebook and Google applications)


You will be requested to provide your name, surname, address, postcode, email address, phone number, credit card details and payment method when completing any order form on our website. You may also be requested to provide more specific information, such as shipping and delivery information, invoicing details or details concerning an offer that you may have requested.


Our company uses the information you provide on the e-form to contact you concerning the following:


  • Delivery of your order to the address that you have provided
  • Confirmation and identification of the customer, whenever needed
  • For new or alternative items offered by the company
  • Any special offers that the company promotes to customers
  • Receiving gifts after competition


You can choose to receive such communications or not from our company by submitting your request via email to


The company has taken all appropriate technical and organisational measures to protect your personal information, which will be used exclusively for the above mentioned purposes, which you choose with this form for three years. After this time (3 years), the information is permanently deleted. You have the right to contact at any time the person responsible for this company by submitting a written or electronic request to exercise your rights as defined in the regulation mentioned above, including the right to be informed and access, correct, delete (right to be forgotten), restrict the processing and portability as well as the right to dispute your personal information concerning the above mentioned process.


In addition, you always have the right to appeal to the Hellenic Data Protection Authority, to which you can also submit your complaints either in a written form (Kifisias 1-3, PC 115 23, Athens, Greece) or electronically (


Cookie policy

Cookies are small files which contain information that a website places on a user’s computer (usually in the browser). Every time the user is connected to the website, this information is tracked aiming to provide relevant services to the user. A typical example of such information is the user preferences on a website, according to the user’s choices on the specific website (e.g. the use of specific buttons, searches and advertisements, etc.)


Our website uses cookies to collect information of your web activity, aiming to save your preferences and your settings as well as improve the user experience on our website.

We also use cookies to personalise the content and the advertisements, to provide features in social media and analyse your visit. Furthermore, we share information about your use of our website with social media, advertisement and analytics partners, which may combine it with other information that you have provided or they have collected from your use of their services.


Cookies do not destroy your device in any manner. They allow us to offer you a quicker and better user experience on our website.


We only place cookies which are absolutely necessary for the functioning of our website on your device.


By using our website, you agree with the use of cookies.


The cookies used by our website and placed on your electronic device are, but not limited to, the following:


· IIS session cookie

· B2C Platform cookies

· Facebook Pixel

· Google Analytics

· Google Adwords

· DoubleClick (Google)

· AddThis

· Lotame Solutions

· AdRoll

· Sharethis

If you deactivate cookies or withdraw your consent to our use of them, specific functions of the website will not be available. In addition, the performance and functionality of the website might be affected. We maintain the right to change this cookie policy at any time. Any changes in this Cookie Policy will be in effect when the revised Cookie Policy is available on our website.